Owner information | What to Expect | Frequently Asked Questions

What to Expect

Once your appointment has been confirmed we ask you to arrive about 10 minutes early so that we can complete your pet's registration with the hospital. Appointments with Sally Turner are 20 minutes, although sometimes they can be longer (see below regarding eye drops). Sally will review the history from your vet and ask you a few questions before examining your pet. This will include a few simple tests with a pen torch before moving on to the specialised instruments such as a slit-lamp biomicroscope and an indirect ophththalmoscope. Sally might measure the intraocular pressure in your pet's eyes using a tonometer and might put special stains into the eye to check for ulcers for example. Some patients require drops to dilate their pupils such that a full ophthalmic examination can be undertaken. If this is necessary there will be a wait of approximately 20-30 minutes for the drops to take effect – during this time complimentary tea and coffee is available in the waiting room. Once Sally has completed her examination she will discuss her findings and advise on further tests or treatment options.

If surgery is required this can be undertaken on the same day in many cases. You would then leave your pet with us and collect him or her either later the same day or sometimes the following day, depending on the procedure undertaken and the aftercare required. Some patients require further investigations or a course of treatment before any operation can be scheduled.

Many patients require eye drops or ointment to be applied and it is essential that you are able to do this effectively (see how to apply eye treatment for more details).

Some patients will be referred back to your own vet for ongoing treatment if this is required, but in many cases Sally will ask to re-examine your pet on one or more occasions.


what to expect

Information sheets for download


Cherry Eye
Corneal Sequestrum

Corneal Ulcers

Eye testing & DNA tests


How to apply eye medication
Lens Luxation
Living with your blind pet

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